UK compliance information

This page provides the regulatory and consumer-rights information that applies to all purchases of Moné Professional cosmetic products in the United Kingdom.

UK Responsible Person

In accordance with the UK Cosmetic Products Enforcement Regulations 2013, every cosmetic product placed on the UK market must have a designated Responsible Person established in the United Kingdom. For Moné Professional, this entity is:

MONE GROUP
Office 14184
182-184 High Street North
East Ham
London E6 2JA
United Kingdom

The Responsible Person ensures product safety, regulatory compliance and acts as the point of contact for the UK Office for Product Safety and Standards (OPSS) and local Trading Standards Officers.

Cosmetic safety & notification

All Moné Professional cosmetics sold in the UK are notified to the UK Submit Cosmetic Product Notifications (SCPN) portal on the gov.uk service before being placed on the market. Each product is labelled in English and lists ingredients in line with INCI naming conventions.

Consumer rights

Under the UK Consumer Rights Act 2015, customers buying online have a 14-day right to cancel their order from the day they receive it, with no reason needed. Returned products must be in unused condition. For full details, see our Refund Policy and Shipping Policy.

Data protection

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018, and we register cookies and tracking in line with the Information Commissioner's Office (ICO) guidance. See our Privacy Policy for the full details, including how to contact us to exercise your data rights.

Advertising & product claims

Moné Professional adheres to the UK Advertising Standards Authority (ASA) Code of Non-broadcast Advertising and Direct & Promotional Marketing (CAP Code). All product claims, before/after content and influencer collaborations are reviewed against the CAP Code's evidence standards.

Contact & questions

If you have any question regarding product compliance, safety, ingredients or any consumer rights matter, please contact us:

PROFESSIONAL PRODUCTS AT HOME

MONÉ Professional has been an industry-leading brand for 25 years, with a presence in over 30 countries.
Our teams of designers, hairdressers, and chemists create time-saving, simple, and multifunctional products.

  • We are committed to:
  • High professional standards.
  • Multifunctional products with fast results.
  • Simplicity of use.
  • Products that inspire and deliver on their promises.

If you are a representative of a beauty salon, a professional stylist, or a hairdresser interested in our products, we invite you to take advantage of our exclusive pricing for industry professionals. Please provide your contact details, and a member of our team will reach out to you shortly to discuss the terms of collaboration with our brand.